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Online Service Details for: Online Public Grievance Lodging and Monitoring System

Service Details
Particulars Description
Service CategoryGovernment to Citizen (G2C)
Service Title Online Public Grievance Lodging and Monitoring System
Service State/MinistryMinistry of Personnel, PG and Pensions
Service DescriptionThis service is aimed at providing the citizens with a platform for redress of their grievances. If you have any grievance against any Government organization in the country, you may lodge your grievance which will go to the Ministry/Department/State Government concerned for immediate redress. The grievances arising out of Unsatisfactory response or No response from the Ministry/Department concerned will be taken up by the PG officers of DAR&PG who will take up the matter with the Ministry/Department concerned for close monitoring and expeditious redress. The DAR&PG has been making endeavours to redress grievances of citizens in a meaningful manner by effectively coordinating with different Ministries and Departments of the Government and trying to eliminate the causes of grievances. For the complete list of Directors (Nodal Officers) of Public Grievances in GoI, please visit http://grievance.nic.in/cpgrams/pgo.asp
Service LanguageEnglish


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