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Unified Messaging Services

New policy for Voice Mail/Audiotex Service, in terms of NTP-1999 was announced in July 2001 by incorporating a new service, namely, Unified Messaging Service (UMS) is a system by which voice mails, fax and e-mails (all three) can be received from one mail box using telephone instrument, fax machine, mobile phones, internet browsers, etc. Presently, eight companies have 15 licences to provide these services in seven cities.

There is no licence fee for providing Voice Mail/Audiotex Service.

Source: National Portal Content Management Team, Reviewed on: 10-01-2011